JPMorganChase
Incident response. Citibank before that.
I work incidents at JPMorganChase. CrowdStrike, Splunk, Cortex, the acquisitions cyber team, and an AI triage tool I built so analysts aren't stuck clicking the queue. PDF is the full record if you want it.
Help desk intern. Active Directory, SCCM, VMware, phones.
Incident response, alert triage, vulnerability management, MFA, policy review.
CrowdStrike, Cortex, Splunk, Exabeam, ThreatConnect, SentinelOne, Huntress, Azure, Cognos.
Entra ID, Intune, Exchange, SharePoint, Microsoft 365, VMware ESXi, Windows, Linux, backups.
SonicWall, Cisco, VPNs, VLANs, firewalls, PowerShell, endpoint support.
Completed
Completed
Completed
Next. Alongside the WGU master's.
Texas A&M University-Corpus Christi • Completed
Western Governors University • In progress