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Cybersecurity analyst · New York

Daniel Duggan

I work incidents at JPMorganChase. CrowdStrike, Splunk, Cortex, the acquisitions cyber team, and an AI triage tool I built so analysts aren't stuck clicking the queue. PDF is the full record if you want it.

Now

JPMorganChase

Incident response. Citibank before that.

Stack

CrowdStrike

Plus Splunk, Cortex, Exabeam, ThreatConnect.

Also

AI triage tool

Built it at JPMC to cut detection noise.

Certs

CySA+

Security+ and ISC2 CC as well.

Where I've worked

Network Administrator

Pathways Youth & Family Services • San Antonio, TX
Oct 2020 - Jan 2023
  • Cisco Umbrella, RADIUS, VLANs, site-to-site VPNs, and firewall changes across offices.
  • Backups, PowerShell, cloud email, and teaching staff not to click the obvious phishing.

Desktop Support Technician

Daemon Systems, LLC • San Antonio, TX
Jun 2018 - Sep 2020
  • Stood up VPNs when everyone went remote in 2020.
  • Barracuda email filtering, patching, hardware, Windows recovery. Typical MSP grind.

IT Intern - Desktop Support

SWBC • San Antonio, TX
Aug 2017 - Dec 2017

Help desk intern. Active Directory, SCCM, VMware, phones.

Skills

Security operations

Incident response, alert triage, vulnerability management, MFA, policy review.

Tools

CrowdStrike, Cortex, Splunk, Exabeam, ThreatConnect, SentinelOne, Huntress, Azure, Cognos.

Cloud / infrastructure

Entra ID, Intune, Exchange, SharePoint, Microsoft 365, VMware ESXi, Windows, Linux, backups.

Networking

SonicWall, Cisco, VPNs, VLANs, firewalls, PowerShell, endpoint support.

Side projects

  • n8n pipeline: Zillow alerts in, HUD and Rentcast on top, a ping if the deal is worth a look.
  • Python scripts that pull listing and market data into Excel for underwriting.
  • Local AI tooling I actually use on this site and other projects.

Certifications

CompTIA PenTest+, CASP+, and CISM

Next. Alongside the WGU master's.

Education